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If you are dissatisfied with the products you ordered from us please contact us and let us know. The item can be exchanged, refunded (20% restocking fee applies) or a store credit will be issued according to our store policy. Special order items, attachable breast forms, garments containing a crotch (panties or swimsuits) and clearance items are all sales are final unless they contain a product defect.
Return items to us unworn, in the original packaging and with all labels and tags attached withing 30 days of invoice. IF THE LABELS HAVE BEEN REMOVED, THE ITEMS DO NOT QUALIFY FOR A RETURN UNDER ANY CIRCUMSTANCES. You must call our boutique prior to returning your order for an authorization number. Items returned with out an authorization number will be refused. We recommend that you insure the package and keep the receipt just to make sure it is returned to us in the proper condition. We are not responsible for items lost or damaged that you return to us.
By law, intimate garments containing a crotch can not be returned once they have been tried on and/or worn. Returns will only be accepted if the item contains a manufacture defect.
For a return authorization number contact us at: 1-888-737-2511 or email us at newyou1@aol.com
Returns are to be sent to:
The New You Mastectomy Boutique, LLC Attn: Returns Department 216 S 5th ST Gadsden, AL 35901
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